How Sharelet works.

Sharelet is a housing marketplace for rooms, sublets, shared homes, and entire apartments, where every host is ID-verified before their place is shown. Search, messaging, viewings, the lease, the deposit, and rent all happen in the app so your identity and money stay protected end to end.

Sure. It's like the classified ads ('room for rent') but with two fixes: everybody shows their ID first (checked like a bank would, never kept), and the deposit money gets frozen at our payment company instead of going into a stranger's pocket. Rent can pay itself monthly like an electric bill, with receipts. The whole thing in plain words is at shareletspace.com/how-it-works.

A seeker is looking for a place; a host has space to offer. You can be either or both. Your “mode” just switches which side of the app you see, and you can flip between them once you've set up both sides.

Complete a short host application: what you're hosting (a room, a whole place, or multiple) plus a brief intro. Your host dashboard turns on as soon as you finish.

Fill in a quick intake: your city, budget, move-in timing, lease length, and a little about you. That seeds your Renter Passport so you start getting matched right away.

Yes. Tap “Continue with Google” on the sign-up or login screen. The first time, we'll ask for your date of birth (you must be 18+) and to accept the Terms to finish setting up, then you're in. You can still use an email and password if you prefer.

The fingerprint press is Sharelet's signature gesture. Your very first visit includes a quick human check: hold the button until the ring completes, which is something automated bots and scrapers don't do. You only ever see it once. The same hold appears on important actions like sending an inquiry, reserving a place, starting ID verification, or creating a passport share link, so a consequential tap can never happen by accident. If holding is difficult, there's always a continue link, and reduced-motion settings shorten the hold to a quick press.

Your profile is yours to personalize: add a photo and a cover banner, pick an accent color, answer a few prompts, add lifestyle badges, the languages you speak, a fun fact, your neighborhood favorites, and even a Spotify anthem or playlist. A completeness meter shows what's left, and a fuller, verified profile earns more trust and more replies.

Open “Contact support” from the Help Center or your account menu to file a ticket, whether it's a complaint, a concern, or a question. You'll see replies in-app and get a notification when support responds. Plus and Host Pro members are flagged priority and jump to the top of the queue.

Level 1 is email verified (every account). Level 2 is government-ID verified with a live selfie + ID match. Level 3 adds a background check. Each level adds a badge people can see.

The ID check is about $5 (standalone ID checks typically cost ~$10 elsewhere) and the background check about $35 (rental screening fees commonly run $30–$75). Both are one-time, shown before you start, and refunded automatically if we can't verify you. They stay current for a year, then you're nudged to refresh.

Yes. Under Account → Verification, tap “Verify my phone,” enter your number, and type the 6-digit code we text you. It adds a 📱 Phone verified signal to your profile's trust checklist. Your number is never shown to other members.

No, never. The ID check is just a photo of your government ID plus a selfie, handled by Stripe. For the optional background check, you authorize it and enter your details directly on Checkr's secure portal, so Sharelet never sees or stores your SSN or your documents.

No. If we can't verify you (the ID check doesn't pass or the background check is rejected), your fee is refunded to your card automatically, usually landing in 3–5 business days. You'll get a notification when the refund is issued, and you can try again anytime.

Trust drives results. Verified seekers get replies and acceptances far more often, and verified hosts win more applicants. It's the single biggest thing you can do to stand out.

It's your housing profile: budget, timing, lease length, occupants, pets, smoking, lifestyle, and a short about. It's optional, but a fuller passport means better matches and faster yeses. Only you and hosts you've applied to can see it.

Optionally connect your bank (securely, through our payment partner) and we read your recurring income to award a verified-affordability badge, with no pay stubs to dig up. We store only a coarse income band, never your transactions, balances, or statements. By default hosts just see “Income verified”; you choose whether to also reveal the estimated range, since it's only an estimate and can read low for variable income.

Four published pillars totaling 100 points: verification (up to 50: email 18, government ID 38, background check 50), reviews from hosts and roommates (up to 25, ramping over your first five), activity (up to 15: completed stays, tenure, and vouches), and on-time rent (up to 10: every month paid through Sharelet adds 1.25 points). No credit pulls, no income data, no demographics. The full formula is public at shareletspace.com/trust-score, because a score you can't inspect is a score you can't trust.

Stamps are the 22 collectible milestones in your Trust Passport, drawn as original engraved postage stamps, and every one is earned from something that really happened: verifying your ID, paying a month of rent on time, getting a deposit back in full, or earning a five-star review. They come in four rarities (Standard issue, Rare, Epic, and Legendary, like The Perfect Year for twelve on-time payments or Day One for founding members), and the rarest ones glow and float in your book. Stamps are awarded automatically by re-checking your real records whenever you open your Stamp Book, so they can't be bought or faked, and they show on your public passport. Your book lives at Account menu, then Stamp Book; browse the full index at shareletspace.com/stamps.

Yes, that's what Apply Anywhere is for. Paste any listing you found elsewhere and Sharelet drafts a ready-to-send reply that includes your live passport link, so that landlord can verify your identity and rental record in one tap even though they're not on Sharelet. You stand out from every unverified applicant in their inbox. It requires a verified government ID (that's what makes the link real proof), free members get 5 drafts a month, and Sharelet Plus makes them unlimited. Find it at shareletspace.com/apply-anywhere.

They each have a dedicated page in your account menu. “Trust Passport & score” shows your passport card, share links with QR, and the itemized score breakdown with the fastest ways to climb. “Stamp Book” holds your collection and the quests for stamps you haven't earned yet. The Renter Passport page ties it together with your intro video, verified affordability, reviews, and the toolkit (Apply Anywhere, printable résumé, and share links).

A live, verifiable page: your name, member-since date, Trust Score drawn on a dial, a verification checklist (email, government ID, background check), completed stays and ratings, and your earned stamps. It shows a “Confirmed live” date that refreshes on every visit, so it can't be faked with an old screenshot, plus a QR code anyone can scan to reach the same page. Private details like your income, documents, or contact info are never shown. Share links expire after 30 days, and you can revoke one anytime from your Trust Passport page.

Yes. The renter résumé (Account → Printable renter résumé) is a clean one-page summary of your score, record, and stamps with a QR code to your live passport. Attach it to any application. The QR is the trust move: paper can be edited, but scanning it shows your live, current record straight from Sharelet.

Each listing shows how well it fits your passport, weighted across budget, pets, smoking, occupants, and availability, plus a lifestyle read. It's guidance to help you prioritize, not a barrier.

Browse lets you narrow by city, price, move-in timing, and room type, plus practical must-haves, including whether a place is fully furnished and whether parking is available. Stack the filters to zero in on exactly what you need.

Send a short request with your move-in date, duration, budget, and a note. It starts as pending; the host can accept or decline. You can have one pending request per listing at a time.

Messaging opens once a host accepts your request, with one thread per request. Messages are screened, and anything pushing payment or contact off-platform gets flagged. Keep everything on Sharelet so you stay protected.

When it's switched on, Sharelet Plus members get a short head start on brand-new listings before free members see them — a real edge in fast markets. Boosted listings are always visible to everyone right away. (While we're getting started, every listing is visible to everyone the moment it's posted.)

A host can publish open viewing slots you book directly, or either side can propose a specific time, in person or by video, once you're connected. Always view in person or by video before paying anything.

After a host accepts, both sides fill in the terms (rent, deposit, and house rules like quiet hours, guests, cleaning, pets, and smoking) and each ticks “agree.” Editing any term resets both agreements, so nobody is ever bound to stale terms. A formal lease with signatures can be attached.

Two optional expectations you can set inside the living agreement: a minimum length of stay (say, 3 months) and how many days' notice each side gives before ending the tenancy early. They put both people on the same page about commitment up front, so nobody is blindsided by a sudden two-day “I'm out” or an abrupt “you need to leave.” Like every term, changing them resets both agreements, and they're the reference point if there's ever a disagreement about leaving early.

The living agreement includes an optional supplies policy: a simple, agreed plan for who covers shared consumables, so the classic “who buys the toilet paper” question is settled before anyone moves in. Sharelet drafts it for you from what the host already keeps stocked; the host adjusts it and both sides agree. Once you're actually living together, a shared supplies board (in your squad) tracks whose turn it is and what's running low.

The host proposes an amount, you fund it through secure checkout, and it is frozen in the host's own account with our payment provider. Sharelet never holds it; it can only tell the provider when to release or return it. You can pay by bank debit (ACH), which takes a few business days to clear, or by card, which is instant. It is NOT paid to the host at move-in; it's released at move-out based on the actual condition of the place. The total is the same whichever way you pay.

Yes: a one-time protection fee of 5% of the deposit (minimum $5, maximum $99), paid by the renter at checkout. It covers the deposit protection and isn't refundable. Sharelet never takes a cut of the deposit principal itself.

When move-out starts, the host has until their state's legal deadline to return it in full or propose itemized deductions with a note and photos. That deadline is set by law where the property is, not by us: it runs from about 14 days in states like New York and Hawaii to 30 in Texas and 60 in Alabama, and the exact date is shown on the deposit in your conversation. If the host does nothing by then, the full deposit auto-returns to you.

Yes, and you should. When move-out starts, a move-out condition report opens in your tenancy thread: both sides can add timestamped photos of the place as it was left, before any deduction is proposed and without opening a dispute. Together with the sealed move-in baseline, it protects tenants from damage claims invented after they've gone, and it backs up a host's honest deduction.

You can accept (the deductions go to the host, the rest is refunded to you) or open a dispute. If you don't respond within 7 days of a proposal, it's auto-accepted, so review it promptly. A host must finish payout setup before any deduction can actually be paid out.

You can request the deposit back. The host has a few days to refund or dispute it; after that you can claim the refund yourself. You get the principal back. The protection fee is never refunded.

Nothing happens to your money, because there's no charge until later in the process. A pending request can simply be withdrawn, and a host can decline one, with no penalty.

Either side can end the tenancy with a reason. That cancels the request, stops the rent schedule, and re-opens the listing if it was marked filled. Any held deposit must be refunded first, and you can't end a tenancy while a deposit dispute is open. The other party is notified.

While a deposit is held, either side can open a dispute and both add move-in / move-out photo evidence. Decisions are made against our published deduction standards (see the Deduction standards page) with the sealed move-in condition report as the baseline. Before any money moves, both parties receive the written rationale and have a 48-hour window to add new evidence. An open dispute freezes settlement until it's resolved, and either party keeps their legal rights against the other.

A shared, timestamped photo baseline of the place's condition at move-in, built from a short standardized checklist: overall condition, floors and walls, appliances, plumbing, locks and keys, smoke/CO detectors, and any pre-existing damage. Both parties add photos and each confirms; once both confirm — or the documentation window closes — it seals and nobody can change it. At move-out, every deduction claim is judged against that baseline, which protects the renter from invented claims and the host from "it was already like that."

You have 72 hours from your move-in date. When your deposit is funded, both you and the other party get a prompt (in the tenancy chat and by notification) to photograph the place. The report shows a live countdown and a checklist so you can see exactly what's still undocumented. Do it early — it's the single best protection for both sides.

Whoever documents is protected. If the 72-hour window closes and only one side photographed the place, that documented baseline seals on its own and stands as the record — the side that didn't document can't contest it later. If NEITHER side documented anything, there's no baseline at all, and the "no baseline, no deduction" rule below applies.

No. A host can only propose move-out deductions when a sealed move-in baseline exists to judge them against. With no documented baseline, deductions are blocked and the deposit returns to the renter in full. Returning the deposit in full is always allowed — the rule only stops a host from claiming money against condition that was never documented.

It's never a hard gate — nobody is blocked from moving in or funding a deposit for skipping it. But it's strongly in your interest: it's evidentiary, so whoever documents earns the standing. For a host, it's what lets you deduct for real damage; for a renter, it's what stops an unfair claim after you've gone. Sharelet provides the tool and the neutral process; the record you build is what protects you.

Only real, evidenced costs: damage beyond normal wear and tear, excessive cleaning, junk removal, missing items, or unpaid amounts, itemized with photos. Normal wear and tear (nail holes, scuffs, faded paint, worn carpet), pre-existing conditions, and routine turnover costs are never deductible. The full list is on our Deduction standards page, and every dispute is decided against it.

You schedule a safety check-in for move-in day and can add an emergency contact. On the day you confirm a safe arrival or flag a problem, which alerts our trust team. If a scheduled check-in isn't confirmed within about 6 hours of its time, it's auto-escalated to us.

The host sets a monthly schedule (amount, due day, start month) and each month becomes a payable item the tenant pays in the app. The host is notified on every payment, and either side can send a friendly one-tap reminder.

Nothing. You pay your rent and nothing on top — what Sharelet charges for the rail is the host's, not yours. Rent is paid by bank debit (ACH); it settles in a few business days and shows as “processing” until it clears, so it starts a little ahead of your due day (your rent page shows both dates). Cards aren't accepted for rent: a card would cost about 3% — roughly $66 on $2,200 — and nobody should pay that to pay rent. Sharelet never takes a commission on the rent itself.

Yes. In your tenancy thread, tap “Set up autopay” under Monthly rent and connect your bank account once (secure Stripe setup; nothing is charged). From then on, each month is debited automatically on the due day, you get a confirmation, and your on-time streak keeps growing. Fees are the same as manual payments, and you can turn autopay off anytime. If a charge fails, the month simply goes back to “due” and we notify you to pay manually. You're never double-charged.

You can ask your host for a catch-up plan. In the rent panel, tap “Behind on rent? Set up a catch-up plan,” choose how many installments (2 to 6), and it clears your back rent over those payments instead of all at once. Your host approves it first, since it's their call, and there are never any late fees. One important thing: your current monthly rent keeps billing as normal, and the catch-up is on top of that, so the panel spells out the combined monthly picture (this month's rent plus your catch-up installment) so there's no surprise. When the plan is paid off, those past months are marked paid and you're current again. If a plan sits with no progress for a while, we send one gentle, no-pressure reminder, never a due date or a fee.

Once your host approves the plan, open the rent panel in your tenancy thread and tap to pay the next installment. It works exactly like regular rent — bank debit (ACH), showing as “processing” until it clears in a few business days — and catching up costs nothing extra: no fee to you, and no fee to your host either. Each payment lowers what's left, and the panel always shows your remaining balance and the next installment amount, so you can pay ahead or one at a time. There are no late fees and no hard due date — pay as you're able. When the balance reaches zero, the past-due months are marked paid and you're current again.

Yes. Either the tenant or the host can cancel a live catch-up plan at any time from the rent panel. Anything you've already paid stays applied to your back rent; only the remaining installments stop. If your situation changes, you can set up a new plan later with a different number of installments (2 to 6), as long as your host approves it.

The Memberships page lays out all three tiers — Plus (for renters), Host Pro (for hosts), and Operator (for portfolios) — side by side, with a full feature-by-feature comparison and pricing. Open it from the "Membership" link in the top menu or the footer, or go to shareletspace.com/memberships.

Operator is the tier for hosts running several units (a triple-decker, a co-living house, a handful of rooms). Pricing is flat and simple: running one or two units is free (the normal host dashboard covers you), then it's a flat $49/month — or $490/year — for unlimited units, with no per-door math. You get a portfolio dashboard with occupancy, expected and collected rent, and deposit status across every unit (protected deposits where state law allows); a ranked applicant queue across all your listings; vacancy autopilot, which relists a unit the instant its tenancy ends; one-tap unit duplication; live per-unit market pricing; deposit timelines; shareable owner reports; a CSV bookkeeping export plus a year-end P&L and tax summary; Sharelet Rated (your verified, shareable performance rating); an Operator badge; and everything in Host Pro, with first-in-line support.

Sharelet Rated is a verified performance rating for operators, from A+ to C, computed from real on-platform behavior: your occupancy, how reliably rent is collected, and whether deposits are returned cleanly (no upheld disputes). Because it's built from money that actually moved through Sharelet, it can't be faked or gamed the way anonymous reviews can. Your rating lives on a shareable public page you can send to renters or investors, and a badge shows on your profile. New operators read “building” until there's enough activity to score fairly.

Operators get a year-end income statement built from your real Sharelet activity. Open it from your portfolio dashboard (the “P&L / tax” tile) and pick a tax year. You'll see your gross rental income for that year — bucketed by the month each payment covers, which is the tax-correct basis — broken down per unit and per month, with a running total. Deposits are shown separately and clearly flagged as held in trust, not income (they only become income if you keep a documented, itemized deduction). You can download the full ledger as a CSV for your accountant. It's generated for your records and isn't tax advice.

An Operator feature you switch on per unit from the portfolio page. When a tenancy on that unit ends, the listing immediately goes back on the market marked available now, so it never sits invisible while you're busy. You get a notification each time it fires, and you can pause the listing again with one tap.

RentPass is a Plus perk: portable proof you're ready to rent. It packages what you've already verified on Sharelet — your government ID, income, background check, on-time rent history, and a complete Renter Passport — into one readiness credential. When you meet the bar (verified ID plus income or a background check), hosts see a “RentPass · Ready to Rent” badge on your applications, so you stand out as pre-approved and get picked faster. Think of it like a mortgage pre-approval, but for renting. You can see your RentPass and what's left to verify on your account page, and carry it to off-Sharelet landlords with Apply Anywhere. Nobody is negotiated against — it just proves you're a safe, ready renter.

Plus is for seekers: $12/month, $79/year, or a one-time $19 Search Pass that gives you Plus for 60 days with nothing recurring to cancel — which is usually the one that fits, since most people want the edge while they are looking rather than a subscription they forget about after they move in. You get RentPass (your portable Ready-to-Rent pre-approval), unlimited lease checks, unlimited Apply Anywhere drafts, a deposit-deduction fairness check that stays with you (if you had Plus when your deposit was funded, the check is yours for that tenancy permanently — the deduction it guards against arrives at move-out, long after a 60-day pass expires), the full listing-aware Virtual Assistant (free members get a lighter version), early access to new listings, priority placement in host inboxes, see-who-viewed-your-profile, a verified affordability badge, a Plus badge, and a premium “Your Space” dashboard.

Host Pro is for hosts: $29/month or $290/year. You get one free listing boost every calendar month — unused ones stack, up to three, so a quiet month banks it instead of burning it — plus Applicant fit summaries, Applicant ranking, Autofill (invite the verified renters your room fits), a fraud & duplicate-applicant shield, a verified-applicant filter, a multi-listing dashboard, vacancy & views analytics, and priority support.

Autofill is a Host Pro tool that flips the usual search: instead of waiting for applicants, you invite the verified renters whose Renter Passport actually fits your room. Sharelet matches on practical criteria only — budget, area, verification, and lifestyle fit (never anything protected) — and you can invite matches one at a time or all at once. They get a friendly nudge to apply; it's never a commitment for either side. Renters choose whether to be matched, from Account → Host invites. Find it on any active listing on your host dashboard.

Yes — one every calendar month, on the 1st, for as long as your membership is active. It does not matter whether you pay monthly or yearly: an annual member gets twelve, not one. Take it as a free 3-day top-of-search placement, or put the credit toward a longer premium boost instead: Highlighted for $20 (normally $39) or Featured for $40 (normally $59). You spend it one way per credit. Unused credits stack up to three, so an early quiet month is banked rather than lost — worth knowing while a market is still filling up, since a boost is worth most when there are listings to be boosted above.

Memberships are time-based and renew monthly (or yearly). You keep every perk while your membership is active. Everything is handled through secure checkout.

Open Account → Sharelet Plus (or your Host Pro dashboard) and tap “Manage billing / cancel.” That opens a secure Stripe billing portal where you can cancel, switch plans, update your card, or download invoices. If you cancel, you keep your perks until the end of the period you've already paid for.

It's a Plus perk: you see the people who've looked at your profile, along with their verification level. (Hosts similarly see who viewed their listings.)

Yes. Invite a friend with your referral link (find it under Account → Invite) and you both get 30 days of Sharelet Plus free. Theirs start the moment they sign up with your link; yours are added once they verify their ID, which is what stops throwaway accounts farming free months. Up to 12 paid invites in total.

Plus and Host Pro members get priority support: your ticket is flagged and sorted ahead of others for a faster reply. Operators go one step further — first in line, ahead of every other tier. File one from “Contact support” in the Help Center or your account menu.

You can connect with other verified seekers, and once you're mutually connected you can chat, which is handy for finding someone to team up with before you apply anywhere.

A squad lets you team up with roommates and post a “Housing Wanted” together as a group, so hosts can see you're looking as a unit.

Existing households can post their open spots, and seekers express interest. It's a way to join an established place rather than start one from scratch.

Post what you're looking for (solo or as a squad) and hosts browse those posts to send you offers or invite you to team up. Any offers you receive show up under “My offers.”

It's a shared checklist for your squad or household that ends the “who buys the toilet paper” standoff. Add your shared items (toilet paper, dish soap, coffee) and each one rotates turns among roommates. When something runs low, anyone taps “We're out”; whoever's turn it is gets a heads-up, and once they restock they tap “I bought it,” which passes the turn on fairly to the next person. Everyone sees at a glance what's stocked, what's out, and whose turn is next, so nobody has to nag.

Every action (adding an item, flagging it out, marking it bought) is logged with the person's name and a timestamp, so the whole house can see who's actually pulling their weight. If someone taps “I bought it” but the item is still missing, any roommate can flag it “still out” within 48 hours, which snaps the turn right back to the person who claimed they bought it. Falsely marking something as bought just puts you back on the hook, so there's no upside to fibbing. Simply not buying on your turn doesn't skip you either.

Yes. On the supplies board you can search by roommate to see all of their supply activity, what they added, flagged, and bought, by date and time. It's a simple, transparent record: handy for settling a friendly “wait, whose turn was it?” or just seeing who's been keeping the house stocked.

Paste your lease text or upload a PDF/image and get a fairness read: a 0–100 score, a verdict (fair / caution / unfair), a plain-English summary, a deposit-safe flag, and clause-by-clause findings with suggestions. A lease earns the Fair Lease badge at 75+ and deposit-safe.

Free members get 1 lease check; Sharelet Plus members get unlimited.

It finds verified places, tells you whether a price is fair, drafts an intro message to a host, and answers any question about how Sharelet works: deposits, cancellations, memberships, verification, and more. The full, listing-aware Virtual Assistant is part of Plus, Host Pro, and Operator; free members get a lighter version that answers how-Sharelet-works questions but doesn't pull live listings.

Host Pro adds one-paragraph applicant fit summaries, Applicant ranking (a 0–100 fit score with a reason for each applicant), Autofill (invite the verified renters who match your room), a warm auto-decline drafter, and a fraud shield that scores applicants for risk (off-platform-payment language, copy-pasted notes, or brand-new unverified accounts). The ranking never judges protected characteristics.

Scam Shield screens every listing and flags risky ones: off-platform payment pressure, urgency tactics, contact details hidden in the listing, prices far below the local median, or paper-thin descriptions. Messages are screened too. You can also run anything past the free Scam checker yourself — paste a listing, a message, or a link at shareletspace.com/scam-check, or open it from your avatar menu. It works on things you found anywhere, not just here, and needs no account.

Never pay off-platform, never send money before an in-person or video viewing, and report anything that feels off. Keeping payments and conversations on Sharelet is what keeps the protections working.

Accepted seekers can review the place; hosts can review a past tenant (shown on the seeker's profile); and a seeker can invite a landlord, roommate, or employer to vouch for them via a private link.

If we suspend or ban an account, we email you the specific reason so you're never left guessing. Some suspensions are temporary and lift automatically once the set time is up, and if we reinstate an account, we email you to let you know. If you believe it was a mistake, you can appeal by contacting support.

Yes. Go to Settings → Security and tap “Turn on 2FA.” Scan the QR code with any authenticator app (Google Authenticator, 1Password, Authy…), enter the 6-digit code once to confirm, and from then on every sign-in asks for a fresh code after your password. You can turn it off from the same place by entering a current code.

Go to Settings → Danger zone, tap “Delete my account,” and type DELETE to confirm. Deletion is permanent: your profile, listings, inquiries, messages, and reviews are erased. If you have a protected deposit still locked or an active rent schedule, you'll be asked to settle those first so no money is ever stranded.

Set up payouts through Stripe Connect from your host tools. You'll need this finished before any deposit deduction can be transferred to you; rent you collect settles to you as well.

A bump for more reach: $19 for 7 days (Standard), $39 for 7 days plus a highlighted card (Highlighted), or $59 for 14 days plus a homepage feature (Featured). Boosted listings also skip the Plus early-access window. Host Pro members get one free boost every calendar month, stacking up to three if unused, and can put a credit toward a discounted premium tier.

Your applicant pipeline collects every request with the seeker's verification and details. Host Pro ranks them, summarizes fit, flags risky applications, and lets you filter to verified applicants only.

Three reasons. The money is guaranteed real: a deposit only shows as held after funds actually land, so no bounced checks or fake payment screenshots. Honest deductions stick: real damage documented against the sealed move-in baseline gets paid through a process with a paper trail, instead of a fight or small-claims court. And renters commit faster when they know their deposit can't be stolen, which fills your place sooner. You also skip handling deposit-law logistics like keeping funds separate.

Yes. Choose “Entire place” as the listing type. You must own the unit or have your landlord's/lease's permission to rent it out (you confirm this when publishing). Note that whole-unit listings don't carry house-culture or “who is it for” preferences, since those only apply to shared living under fair-housing rules. Everything else works the same: verified applicants, protected deposits, rent collection, boosts, and video tours.

Yes. When creating or editing a listing you can upload a short video walkthrough (up to ~60MB). Listings with a video tour get a 🎥 badge in search and the player shows right on the listing page. Videos go through the same safety screening as photos before they publish.

Yes. When you create or edit a listing you can tick the consumables and shared-use items you keep stocked, across bathroom, kitchen, cleaning, laundry, and comfort. They show on your listing as “the host keeps these stocked or shared,” so seekers know exactly what they'd need to buy for themselves. Answering it up front heads off the “who buys the toilet paper” friction, and it seeds the supplies policy in the living agreement so expectations are set before move-in instead of becoming a fight later.

No. Go to Operator HQ → “Send us your portfolio”, upload whatever you already have — a rent roll, a spreadsheet, a PDF — or just paste a link to the site you list on today, and a person on our team enters your units for you. It's free, you don't need an Operator membership for it (Operator is free up to two units anyway), and we aim to finish within 24 hours. Your units arrive as drafts, so nothing goes live until you've checked the rent and the address on each one. If a line in your file is ambiguous we'll ask you rather than guess, because a listing imported wrong is worse than one not imported at all.

A person on our team, and only to enter your units. The file goes into private storage that isn't public and isn't indexed; nobody outside Sharelet can open it. There's no automatic parser reading it, which is deliberate — rent rolls come in every shape there is, and we'd rather do it by hand and get it right than automate it and get your rent wrong. You can withdraw an import at any point before we've finished it.

Accountability points both ways on Sharelet. Listings show the host's verified track record next to their verification level: how many tenancies they've completed and how many deposits they've returned to renters in full, computed from real deposit records. Renters get burned by bad landlords on other platforms with no way to know; here your good history is visible proof that works in your favor.

Deposit protection: 5% of the deposit ($5–$99), paid by the renter, non-refundable. Rent collection: $29 a month per tenancy (or 3% of that room's rent, whichever is smaller), paid by the HOST, and the first collected month is free. Renters pay their rent and nothing on top. Rent is bank debit only. Verification: about $5 (ID) and $35 (background), one-time. Boosts: $19, $39, or $59. Memberships, all optional: Plus $12/mo, $79/yr, or a one-time $19 Search Pass for 60 days; Host Pro $29/mo or $290/yr; Operator $49/mo or $490/yr, free while you run one or two units.

No. Sharelet never takes a hidden cut of the deposit principal or the rent itself. The only charges are the fees above, and they're always shown up front at checkout.